A METHOD FOR WEBSITE USABILITY EVALUATION: A COMPARATIVE ANALYSIS Naser F. M. EL-firjani, Ebitisam K. Elberkawi, Abdelsalam M. Maatuk Faculty of Information Technology, Benghazi University, Libya. ABSTRACT Graphical user interfaces design in software development process focuses on maximizing usability and the user's experience, in order to make the interaction for users easy, flexible and efficient. In this paper, we propose an approach for evaluating the usability satisfaction degree of a web-based system. The proposed method has been accomplished in two phases and implemented on an airlines website as a case study. In the first phase, a website usability test is implemented by a number of users, and then the results obtained are translated into charts for a final web-based system evaluation in the second phase. The results achieved were satisfactory, since the places where the weaknesses and gaps in the website are identified and recommended solutions to avoi...
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